News

All our news items, reports, blogs and other publications.

Blog
Rick Munneke

Nothing as practical as a good model

Iedereen vindt het normaal zaken als verkoop, logistiek, service en administratie als processen te beschouwen. Alleen bij strategie-executie lijkt het soms alsof mensen verwachten dat de beoogde resultaten en verandering als gebraden hanen uit de lucht komen vallen. Maar strategie-executie is ook ‘gewoon’ een proces.

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Blog
Cor Barelds

Seven Benefits of Hybrid Work and Its Execution

The new hybrid work model necessitates conscious efforts to retain its benefits and avoid reverting to pre-pandemic practices. Therefore, consciously choose a new balance. And remember: work is an activity, not a place. Seven advantages of hybrid working that you want to maintain post-pandemic. Plus, the ‘3 x 33% principle’, or: what TO DO and what NOT TO DO.

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Financial Services
Alexander Bruinsma

BS&F

The Municipal Insurance is of exceptional societal relevance: this insurance prevents healthcare avoidance among vulnerable residents and thus contributes to preventing additional societal costs. BS&F enlisted Turner to further digitize the application process. The key to Turner’s successful strategy execution: not trying to reinvent the wheel but leveraging available smart IT solutions.

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Education
Alexander Bruinsma

Life Long Learning (LLL) Maturity Model

Education is currently facing numerous societal challenges that demand attention: impending decline in student numbers, increasing flexibility and personalization within programs, and the emergence of Life Long Learning (LLL) alongside initial education.

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Education
Alexander Bruinsma

How Smart is a Shorter Academic Year?

Would a shorter academic year also be a smarter academic year? Nicolai Manie and Maike Hulsbos, education consultants at Turner, raise doubts about this. Without a thorough revision of the organization of programs, a shorter academic year will only increase workload, they say.

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Education
Alexander Bruinsma

Christian Education Group (COG)

The Christian Education Group (COG) is undergoing a challenging educational transformation. The aim is to provide tools for flexibilizing vocational education, enabling students to choose “their own path and destination.” This aligns with the government’s directive for increased flexibility in education.

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Financial Services
Alexander Bruinsma

NWB

The Dutch Water Authority Bank (NWB Bank) approached Turner with a specific request: help us become better at change so that we can handle it ourselves in the future. Onno Zwaagstra, along with Martijn Suiker, Turner’s Financial Services Advisor, drafted the plan. They assisted client Bas van Eenige of NWB Bank in its implementation. Now, a year later, there is a department managing the bank’s change portfolio that everyone at NWB Bank is enthusiastic about. The breakthrough in execution came with the choice of a simple and clearly formulated plan: ‘Setting policies without people understanding the necessity is not sustainable.’

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Energy
Alexander Bruinsma

Liander

In the coming years, Liander will face at least a doubling of energy demand and all aspects related to the energy transition. However, the aftercare of projects ‘outside’ on the streets, was not optimally organized. Gert-Jan van ‘t Klooster, regional manager Amsterdam at the Large Consumption Reconstructions and Networks (GVRN) department, was tasked with streamlining aftercare and enlisted Turner for the execution of the plans.

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Strategy = Execution
Cor Barelds

Cross-functional alignment. Break the columns. Every day again

Striving for alignment within the chain of command of the line organization is easy. Alignment is more than making sure the chain of command is well-oiled and that people who work at the same level in the vertical chain meet their KPI targets. The challenge is to align horizontally, outside of the chain of command.

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PrepAIr
Alexander Bruinsma

Transparency in AI and preparing for unknown challenges

In the current digital era, where artificial intelligence (AI) plays an increasingly important role in business processes, the demand for transparency from organizations in this area has greatly increased. The key question is: how transparent should organizations be about their AI usage and policies? Moreover, how can companies prepare for the unknown expectations and challenges that AI brings?

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PrepAIr
Alexander Bruinsma

AI Strategy-Execution

AI strategy execution balances clear objectives, multidisciplinary teams, ongoing employee training, and KPIs (Key Performance Indicators) to ensure innovation and adaptability within organizations.

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PrepAIr
Alexander Bruinsma

Running AI

Effective AI management requires clear incident identification, proficiency in problem-solving, integrated AI in value chains, structured training programs, and a strategy for talent development and retention.

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PrepAIr
Alexander Bruinsma

AI Ecosystem

For successful AI implementation, insight into available knowledge, capacity, and data is essential, complemented by external expertise and partnerships, and supported by solid data management and infrastructure.

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PrepAIr
Alexander Bruinsma

AI Data management

AI data management requires meticulous data hygiene, systematic audits, flexible IT architecture, and a roadmap that supports AI integration and future growth, ensuring quality and innovation go hand in hand.

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Turner Artificial Intelligence
PrepAIr
Alexander Bruinsma

AI Governance

AI Governance requires clear ELSA (Ethical, Legal, Social, and Algorithmic) policy definitions, risk registration, human oversight, balance in innovation, bias mitigation, and transparency for responsible and sustainable AI applications.

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PrepAIr
Alexander Bruinsma

AI Vision

A clear vision of AI provides a strategic framework, ensures ethics, manages risks, stimulates innovation, and promotes organization-wide responsibility and future-proofing.

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PrepAIr
Alexander Bruinsma

Beyond the Hype: The Importance of a Balanced Approach to AI

Artificial Intelligence (AI) is experiencing a hype, everyone is talking about it. But the application and use of AI are polarizing: the potential benefits and promises are huge, while doomsayers literally predict the end of our civilization. Legislators are taking action and preparing strict laws. What should organizational leaders do?

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PrepAIr
Alexander Bruinsma

The battle for AI talent – A race in the digital age

In the rapidly evolving world of AI, it is essential for organizations to distinguish themselves in the battle for top AI talent. This requires a dynamic approach: shaping an inspiring work culture, emphasizing unique development opportunities, and adapting to the latest trends and regulations.

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Blog
Cor Barelds

A leader’s main task: reduce complexity and cut the work in absorbable pieces. Period

It’s nothing short of our social responsibility to get better at strategy execution,” one CEO told me when I was researching my book Strategy = Execution. That’s strong language, I know, but it does bring home the urgency of this problem. Increasing the speed with which they improve, renew and innovate is the No. 1 challenge organizations face. Why is that? I’ll give you three reasons:

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Blog
Cor Barelds

Why strategy execution is the No.1 management issue of our day

It’s nothing short of our social responsibility to get better at strategy execution,” one CEO told me when I was researching my book Strategy = Execution. That’s strong language, I know, but it does bring home the urgency of this problem. Increasing the speed with which they improve, renew and innovate is the No. 1 challenge organizations face. Why is that? I’ll give you three reasons:

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Blog
Alexander Bruinsma

George Kohlrieser High Performance Leadership Takeaway 1-3

The personal is professional. George Kohlrieser profoundly transformed my perspective on leadership, as I wrote in my previous blog. And I’m not alone. George’s teachings have influenced thousands of leaders across the globe over the last decades. From him I learned that the personal is professional.

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Private sector
Alexander Bruinsma

Merford

As the CEO of Merford, a specialist in sound management, acoustic materials, and doors, Robbert-Jan Ter Horst worked with Turner Strategy Execution to challenge his plans for the future. The result: a sharply formulated strategy that is already yielding results. The Board of Supervisors and shareholders have fully supported the strategy.

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Blog
Cor Barelds

Purge, select, balance

Being selective is a precondition for maximizing your chances of success in strategy execution. This blog post will show you how. This is the step you take in Building Block 2 of the Strategy Execution Model.

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The big why
Blog
Cor Barelds

Why it’s not enough to ask why

In strategy-setting we invariably have to address the Big Why. In Building Block 1 of the process I discuss in Strategy = Execution, I dissect how organizations go about formulating their ambitions and plotting their strategic course.

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Public sector
mkan

UWV WERKbedrijf

UWV WERKbedrijf, part of the Employee Insurance Agency (UWV) in the Netherlands, supports job seekers through labor mediation and reintegration services. Like many other service delivery organizations, their services have become highly digitized in recent years, relying on individuals’ own responsibility and self-reliance. However, job seekers, particularly those facing employment barriers, still have a continuing need for personal contact and customized support.

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Healthcare
mkan

MT1000

Turner has been ranked No. 1 for three consecutive times in the MT1000, an annual survey of corporate services clients. We rank first in the strategy consulting category and have the highest client satisfaction rating of any consulting firm. In addition, we receive high ratings for client focus, execution and product. What is the story behind this fine achievement?

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Energy
Alexander Bruinsma

Grid Operator

Strengthening B2B and B2C Service Grid Operator Accelerating Service Delivery Reducing Backlogs by 85% Improving Service Quality Acceleration of a new way of working through

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Education
Cor Barelds

The National Education Lab AI (NOLAI)

The National Education Lab AI (NOLAI), funded by the National Growth Fund, represents the largest public investment globally in the field of AI and education. No other country has allocated eighty million euros specifically for a lab focused on AI in primary and secondary education. This project stands as one of Turner’s most prestigious involvements to date. Driven by the passionate initiator, Inge Molenaar from Radboud University, the lab faces the tremendous challenge of bringing together education, science, and the business community. However, the benefits for all stakeholders will not be immediate.

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Healthcare
Alexander Bruinsma

Coloriet

Instead of standing still, CEO Aukje Reinders insisted on formulating a new strategy for Coloriet in the midst of the COVID-19 crisis. She believes that with all the challenges facing the organization, there is a need for renewed momentum and energy.

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Financial Services
Alexander Bruinsma

De Vereende

De Vereende, an insurance company specializing in special risks, aimed to achieve higher efficiency, create room for new initiatives, and improve customer and employee satisfaction. The company enlisted the help of Turner to conduct a quick scan of all core processes. “We needed assistance because we didn’t yet have the knowledge and expertise in-house,” says Bert Sonneveld, Marketing and Underwriting Manager.

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Private sector
Alexander Bruinsma

Belron/Carglass

Belron Netherlands, known for brands such as Carglass, Autotaalglas, and GlasGarage, operates in a shrinking market where there is a decreasing demand for windshield replacement or repair. Turner has supported Belron in finding a future-proof and growth-oriented business model.

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Jacques in kleur
Strategy = Execution
mkan

Strategy = Execution wins an ‘Oscar’ for management books

Strategy = Execution, the international edition of Jacques Pijl’s bestselling management classic, has been awarded with a no. 1 position by Axiom, a prestigious and leading American Business Book jury and platform. Consultancy.eu writes about this ‘Oscar’ for management books. ​

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Artificial Intelligence
mkan

NLAIC | FeedbackFruits: Realtime learning in writing assignments

Turner’s Jeroen Visscher takes part in the NLAIC, a public-private cooperation that supports and connects AI initiatives. He leads the Education work group, working on various initiatives several AI-projects that benefit both students and teachers. One of these is the project of FeedbackFruits. This Edtech scale-up offers an AI solution that automatically gives feedback on their writing to higher education students. This should reduce the workload of teachers and improve students’ understanding. One of the key question is whether the tool actually reduces the workload of lecturers. This is what we are working on in the Education work group.

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Financial Services
Alexander Bruinsma

Financial service provider. One team, one vision, one execution

Breakthrough: The last years of the first decade of this century were challenging for the financial sector. The financial service provider was under significant pressure to realize strategic choices. The life insurance market had completely collapsed, and the mortgage market was also performing poorly.

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Private sector
Alexander Bruinsma

E-commerce company grows from a small core

Breakthrough: The e-commerce company rapidly replaced traditional physical department stores for the Dutch consumers. With its product range, it can adapt to changing needs almost daily and boasts a delivery service that is nearly faster than self-pickup.

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Education
Alexander Bruinsma

Faculty of a university college

Breakthrough: Check-in of improvement teams within the programs. To address the disappointing educational outcomes of the faculty, several improvement teams within the programs initiated a check-in with the involved teaching teams.

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