AI Governance is the backbone of responsible implementation of artificial intelligence (AI). It is a multidisciplinary framework that ensures a necessary balance between stimulating innovation and limiting risks. This framework must include clearly defined roles, tasks, and responsibilities, as well as an ethical policy, known as ELSA (Ethical, Legal, Societal, and Accountability) principles.
Effective AI Governance starts with transparency. Organizations need to maintain a register of all AI applications, including detailed information on their application areas and associated risks. This register should also include a clear risk categorization, ranging from ‘unacceptable’ to ‘minimal or no risk’. This categorization aids in making informed decisions about AI implementation.
The process of registering, assessing, and monitoring AI applications is critical. This includes periodic Risk Change Assessments and PARP (Process for the Assessment of Risks from Psychosocial factors) methodologies, which assess not only the technical aspects but also the social impact. Human oversight plays a critical role in ensuring that AI decisions remain fair and transparent.
A challenge within AI Governance is finding a balance between caution and innovation. Organizations must ensure that caution does not stifle innovation. This requires a strategic trade-off, minimizing risks without limiting the potential of AI.
Addressing bias and discrimination is a fundamental part of AI Governance. This requires an organized approach, often with specific teams or roles dedicated to monitoring and correcting these issues, tailored to the risks of each AI application.
The ELSA policy must be meticulously applied and regularly evaluated and adjusted. Organizations need to continuously test the transparency and fairness of their AI applications, with clear protocols for communication about data and the potential effects of AI models.
The impact of AI on employment is another key communication point. Organizations should be open about how AI applications may change or replace jobs and what measures they are taking to support employees.
Keeping up with the latest AI laws and regulations is an ongoing process. This requires active participation in industry forums, collaboration with regulatory bodies, and sometimes even contributing to shaping future legislation.
Transparency to users and customers about the use of AI applications is a must. This means that organizations should strive for a level of transparency that is as close to complete transparency as possible.
Finally, organizations should offer alternatives for customers who prefer to avoid AI applications. This could be an opt-out option or traditional service processes that exist alongside AI-driven processes.
A balanced approach to AI Governance ensures that organizations can innovate without losing their ethical compass, and ensures that AI remains a positive force towards the future.
The 6 core areas of the PrepAIr model
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