Effective governance and structure

Turner Healthcare

Effective governance and structure

Effective governance is essential for an efficient healthcare organization. After all, effective management can connect the organization’s mission and strategy (the Why) with the actual provision of high-quality healthcare (the What). Management focuses on the How: the organizational structure, duties, responsibilities, competences and so on.

We know from experience that effective governance is the exception rather than the rule. Strategy, management and actual healthcare provision can only truly enhance each other if they are in alignment, but they can also counteract one another if that’s not the case.

Ineffective management leads to many problems, such as:

The boardroom feels ‘swallowed up by the organization’ and has neither the time nor the distance to deal with urgent and challenging managerial issues.
The quality of management information is insufficient to enable adequate leadership. As a result, the organization gets stuck looking back and explaining rather than looking ahead and steering.
Executive management is too busy solving everyday problems instead of strategically directing and facilitating their teams and healthcare professionals.
The organizational structure no longer fits the organization’s current size and the challenges it faces, but the consequences of a restructuring operation are hard to grasp.
The organization has (too) many management layers or positions, making it unclear who has decision-making authority.

In our many years as consultants, we at Turner have developed a proven step-by-step approach that helps you strengthen your management while garnering broad support from both your managers and your employees. Our approach is unique in that we truly ensure that change and bottom-up support go hand in hand.