Strategy = Execution
Strategy Execution: Look before you leap
Mission, vision, values, the Big Why, and the Small Why. In defining your organization’s ambitions, you’re defining what you’d like to achieve in an ideal world, on paper. But will your organization be able to execute this strategy you’re envisioning? What is your organization capable of, and what won’t it be able to pull off? Sometimes you need to face the inconvenient truth.
Strategy-setting involves wording your mission, vision, values, the Big Why, and the Small Why. In defining your organization’s ambitions, you’re defining what you’d like to achieve in an ideal world, on paper. But will your organization be able to execute this strategy you’re envisioning? What is your organization capable of, and what won’t it be able to pull off? Sometimes you need to face the inconvenient truth.
Strategy execution starts with ambition, which is why I made this the first building block of the Strategy Execution process I discuss in my book. Without an appealing and compelling ambition, you won’t get very far. You need this to provide direction and to motivate your people. Yet your ambition must be realistic. It can’t be pie in the sky. If you’re a small Dutch software company, your ambition might be to become the new Microsoft, but you know that it’s highly unlikely you’ll ever achieve this. Which is why I recommend you take a critical look at your jumping off point: look before you leap.
Capabilities
So before you leap into the next phase of strategy execution, you need to analyze your organization’s hard and soft capabilities. Hard capabilities include structure, performance management system, business processes and technology. Soft qualities include culture, conduct, and leadership and collaboration styles. Hard and soft qualities can apply to daily management, or Running the Business, but also to transforming your existing business model, or Changing the Business.
Maturity
Analyzing the qualities that determine the effectiveness of your company’s strategy execution is a key step you need to take before finalizing your mission, vision and strategy. This analysis gives you an idea of the strength, maturity and coherence of your business’s basic qualities.
When your basic qualities are good, your ambition or bar can be commensurately high. When you have lower basic qualities, this is not necessarily the case. Your strategic ambition must be in line with your organization’s execution capacity or change capacity. A low score on hard qualities does not necessarily mean you have to lower your ambitions, but it does mean you’ll need to put in extra effort to realize them. For example, if your analysis of hard qualities reveals that your main structure is not an effective platform for management and renewal, then it makes sense to adapt that structure before launching a new strategy. An old or faulty structure can never be a good jumping off point for strategy execution.
At this point you may find yourself in a chicken-or-egg situation. Imagine you determine during Building Block 2 that you want to have five strategic initiatives in your portfolio, but discover when measuring hard qualities that your senior management structure needs an overhaul, which is a project in itself. This, in turn, can become a preparatory project, a separate initiative in itself.
Turner Consultancy has developed an online Strategy Execution & Change Accelerator called SECA.NU. This research tool consists of 25 questions that generate a very accurate analysis of an organization’s maturity in strategy execution. This can be broken down into four main metrics: maturity of executive management (Running the Business), maturity of change management (Changing the Business), the quality of hard conditions (processes and systems), and the quality of the soft conditions (leadership, cooperation). These are the four main dimensions of effective strategy execution. It takes less than 20 minutes to fill in the answers and get online, real-time information about your organization’s execution capacity compared to benchmarks. This feedback can help you bolster and accelerate your strategy execution.

It goes without saying that it pays to discuss the results of the SECA.NU analysis during strategic analysis because this enables you to align your strategic ambitions with your capacities. I would suggest three agenda items for this discussion:
- Choose the specific hard competencies and capacities that need strengthening in order to achieve your strategic goals.
- Where does the business model lack coherence and require restoration?
- What decisions need to be made to achieve (2)? Which of these management decisions are on the Running the Business side, and which are initiatives on the Change side?
Use the same tool to measure the soft capabilities when the time is right.
So far so good. You now have a basic idea of your organization’s capabilities for executing its strategy. But there are bound to be areas that require more in-depth analysis before we can draw conclusions about strategy.
External analysis
The key question is: how can we meet our customers’ needs? Customer, market and competitor analyses are, and will always be, the basis of your strategy. Michael Porter’s generic strategic models still serve their purpose. The main point of external analyses is to find out what your customers want and what is actually delivered to them. Far too often, we lose sight of the customer and fail to go beyond some crude market and customer analyses in our strategy documents. But the real heart of the matter is revealed in detailed analyses of your most important customer segments and customer perceived value. One example of a useful value analysis is plotting the supposed benefits of a product or service against the assumed price. That should be a pretty good indicator of the market share you stand to gain or lose. And remember that satisfied customers are all you need to achieve most strategic targets.
Internal analysis
When conducting an internal analysis, the key question is: how should we be organized? Internal analysis, that is, an analysis of your own organization, is just as valuable as external analysis. This is the dirty work, especially if your organization does not yet have a periodic review system. But there are various aids to help you get it done. In Strategy = Execution, I have included a separate appendix that summarizes the 16 most relevant methods and models for determining your growth strategy, such as Porter’s 5 Forces Model, the BCG Growth Share Matrix , and Ansoff’s 4 generic strategic options.
This is the fifteenth in a series of blog posts based on Strategy=Execution, Jacques Pijl’s latest book, published by Management Impact. #strategyisexecution #buildingblock1
Strategy = Execution. Improve, renew and innovate. Faster.
How can organizations make strategy execution their No.1 priority? And how can they learn to improve, renew and innovate faster? That’s the topic of my latest book, Strategy = Execution. Based on Turner Consultancy’s research citing 60 organizational leaders, 75 case studies and 300 published sources, which answers the central question: What makes or breaks modern day strategy execution and innovation?
Strategy = Execution. Improve, Renew and Innovate Faster
How can organizations make strategy execution their number one priority? And improve, renew and innovate faster? This I describe in my book Strategy = Execution. Strategy = execution is based on the research that Turner started years ago into the success factors of strategy execution and innovation. We interviewed 60 directors and professionals and analyzed more than 75 cases, 300 relevant books and articles.
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