AI Literacy as a Driver of Innovation

With the enactment of the AI Act As announced last summer, organizations that use AI have until February 2, 2025, to bring their employees’ AI literacy up to standard. However, many organizations are struggling with how to comply with this requirement and are still not sufficiently aware of the implications.

In short:

Turner provides its clients with timely, fresh, and relevant insights into its markets and the Strategy Execution challenges they face. In this article, we will Frits Korthals Altes, Jos Dirkx, and Julia van Wijk-Stijger, digital transformation and innovation experts at Turner, discuss the impact of AI legislation and its implications for Strategy Execution.

Stricter Requirements Under the AI Act

AI literacy means more than just knowing the basics of AI. Organizations that use AI and the people who develop or work with it must be aware not only of the benefits but also of the risks associated with using AI. It’s not just about preventing or identifying incorrect or unreliable answers or results, but also about having the knowledge and skills to recognize problematic situations and then take action.

No non-binding nature

In the financial sector, AI is used to combat fraud and money laundering. An employee who investigates fraud alerts must understand how the alert was generated and take action if it is based on, for example, discriminatory factors. In that regard, AI literacy is therefore not optional.

Case Study: AI Literacy in Education

A recent example of how organizations are improving their AI literacy and innovation capabilities with Turner’s help is a partnership with a college. In this project, Turner trained policy staff and faculty in AI literacy. Through interactive workshops and hands-on sessions, they learned how AI technologies work and how they can be applied ethically and effectively in their daily work. This gave rise to a group of pioneers who began working with new AI applications.

The result was not only increased awareness and understanding of AI, but also a significant increase in the university’s capacity for innovation. Policy staff were better able to make strategic decisions, while faculty members implemented new, AI-driven teaching methods. AI literacy not only promoted compliance but also led to valuable innovations within the organization.

Compliance and Innovation Go Hand in Hand

Organizations should view AI literacy not merely as an obligation, but rather as an opportunity to enhance their innovative capacity, argues Frits Korthals-Altes of Turner. Turner helps organizations define their AI strategy and perform Strategy Execution. AI literacy is an integral part of that process. A clear roadmap is used to identify how AI is applied within the organization and what risks that entails.

These results form the basis for a varied training program—ranging from inspiring keynote presentations on the latest AI developments and their impact to group discussions on the ethical aspects of applying AI in specific processes. Where necessary, we develop frameworks and guidelines and incorporate them into training programs for new employees. Through periodic assessments, the organization monitors the development of AI literacy.

A comprehensive program not only ensures compliance with the AI Act but also encourages reflection on the use of AI in various areas within the organization. This leads to further innovation and makes a strategic contribution to the organization’s competitive position.

Boost Your Organization’s Capacity for Innovation

As a specialist in Strategy Execution with extensive experience in AI projects, Turner helps your organization comply with regulations and also ensures that AI literacy is leveraged as a tool to enhance your organization’s capacity for innovation.

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