Strategie = Executie - Noten

  1. Carlos .J.F. Cândido en Sérgio .P. Santos, ‘Strategy implementation: What is the failure rate?’. Journal of Management & Organization 21(2), februari 2015, p. 237-262. www.researchgate.net/publication/264004530_Strategy_implementation_What_is_the_failure_rate
  2. Jan Rotmans is hoogleraar transitiekunde en internationale autoriteit op het gebied van transities & duurzaamheid.
  3. Jacques Pijl, Het nieuwe normaal. De 21 spelregels om te overleven in de nieuwe economie. Uitgeverij Haystack, 2014.
  4. Adam Hayes, 20 Industries Threatened by Tech Disruption. Investopedia, 6 februari 2015. http://www.investopedia.com/articles/investing/020615/20-industries-threatened-tech-disruption.asp.
  5. Triple Helix Research Group (Stanford University), ‘The Triple Helix Concept’, http://triplehelix.stanford.edu/3helix_concept.
  6. Maurits Kreijveld, De kracht van platformen. Nieuwe strategieën voor innoveren in een digitaliserende wereld. Vakmedianet, 2014.
  7. Sander Duivestein e.a., onderzoek naar de omloopsnelheid van bedrijven voor VINT/Sogeti, gepresenteerd tijdens het symposium ‘Design to Disrupt’, 17 juni 2014. https://www.sogeti.nl/updates/nieuws/vint-onderzoek-voorspelt-beursnoteringen-van-5-jaar-vanaf-2033.
  8. Richard N. Foster en Sarah Kaplan, Creative Destruction. Why Companies That Are Built to Last Underperform the Market–And How to Successfully Transform Them. Crown, 2001.
  9. Driek Desmet, Ewan Duncan, Jay Scanlan en Marc Singe, ‘Six building blocks for creating a high-performing digital enterprise’. McKinsey & Company, september 2015. http://www.mckinsey.com/business-functions/organization/our-insights/six-building-blocks-for-creating-a-high-performing-digital-enterprise
  10. Marla Capozzi, Vanessa Chan, Marc de Jong, and Erik A. Roth, Meeting the innovation imperative: How large defenders can go on the attack. McKinsey & Company, juli 2014. http://www.mckinseyonmarketingandsales.com/meeting-the-innovation-imperative-how-large-defenders-can-go-on-the-attack
  11. James McQuivey, Digital Disruption. Unleashing the Next Wave of Innovation. Amazon Publishing, 2013.
  12. Clayton Christensen, The Innovator’s Dilemma. The Revolutionary Book That Will Change the Way You Do Business. Harvard Business Review Press, 1997.
  13. James McQuivey, Digital Disruption.
  14. Marc Andreessen, ‘Why software is eating the world.’ Wall Street Journal, 20 augustus 2011.
  15. De opsomming is afkomstig van Vala Afshar, Chief Digital Evangelist @Salesforce
  16. Menno Lanting, Olietankers en speedboten. Wendbaar werken in de 21e eeuw. Uitgeverij Business Contact, 2014.
  17. Richard P. Rumelt, Good Strategy/Bad Strategy. The Difference and Why It Matters, Crown Business, 2011. Martin Reeves, Knut Haanæs, and Janmejaya Sinha, Your Strategy Needs a Strategy . Harvard Business Review Press, 2015. Paul Leinwand en Cesare Mainardi, Strategy that Works. Harvard Business Review Press, 2016.
  18. Donald Sull, Rebecca Homkes en Charles Sull, ‘Why Strategy Execution Unravels—and What to Do About It’. Harvard Business Review, maart 2015.https://hbr.org/2015/03/why-strategy-execution-unravelsand-what-to-do-about-it.
  19. ‘Strategy setting and execution remains top board priority’. Consultancy.uk, 23 maart 2016, en ‘Executie en verandering belangrijkste uitdagingen van strategieproces’. Consultancy.nl, 27 juni 2016. www.consultancy.uk/news/3431/strategy-setting-and-execution-remains-top-board-priority , www.consultancy.nl/nieuws/12613/executie-en-verandering-belangrijkste-uitdagingen-van-strategieproces.
  20. Dit hoofdstuk komt grotendeels uit een voorstudie die in de vorm van een korte paper eerder is verschenen bij Turner.
  21. Steve Blank, ‘Why Tim Cook is Steve Ballmer and Why He Still Has His Job at Apple’. Weblog, 24 oktober 2016. https://steveblank.com/2016/10/24/why-tim-cook-is-steve-ballmer-and-why-he-still-has-his-job-at-apple/
  22. Nassim Nicholas Taleb, The Black Swan. The Impact of the Highly Improbable. Random House, 2007. Antifragile. Things That Gain From Disorder. Random House, 2012.
  23. Michael Moesgaard Andersen en Flemming Poulfelt, Beyond Strategy. The Impact of Next Generation Companies. Routledge, 2014.
  24. Wilco Dekker en Jonathan Witteman, ‘Toen vierde hoogmoed nog hoogtij’. De Volkskrant, 24 maart 2014.
  25. Brad Power, ‘How GE Stays Young’, Harvard Business Review, 13 mei 2014. http://blogs.hbr.org/2014/05/how-ge-stays-young.
  26. Brad Power, ‘Make Your Organization Anti-Fragile’, Harvard Business Review, 24 juni 2013. http://blogs.hbr.org/2013/06/make-your-organization-anti-fr.
  27. Annet Aris, ‘Is strategie nog wel strategie?’ Het Financieele Dagblad, 03 maart 2016.
  28. Pijl, Het nieuwe normaal.
  29. Rumelt, Good Strategy/Bad Strategy.
  30. Pijl, Het nieuwe normaal, p. 64-67.
  31. Zie bijvoorbeeld Jim Collins en Jerry I. Porras, Built to Last. Sucessful Habits of Visionary Companies, Random House Business Books, 2005; en Hans van der Loo, Energy boost. Voor jezelf, je team en je organisatie. Presteren omdat je er zin in hebt, Van Duuren Management, 2013.
  32. Collins en Porras, Built to Last.
  33. Eelke Pol, ‘Wendbaarheid. Of hoe Darwin toch een beetje gelijk heeft’. Managementsite.nl, 1 november 2011. http://www.managementsite.nl/22485/strategie-bestuur/wendbaarheid-nieuw-organiseren.html.
  34. Lee Dyer en Richard A. Shafer, ‘From human resource strategy to organizational effectiveness: Lessons from research on organizational agility’. Cornell University, CAHRS Working Paper No. 98-12, 6 februari 1998. http://digitalcommons.ilr.cornell.edu/cgi/viewcontent.cgi?article=1124&context=cahrswp.
  35. Economist Intelligence Unit, ‘Organisational Agility: How Business Can Survive and Thrive in Turbulent Times’, maart 2009. http://www.emc.com/collateral/leadership/organisational-agility-230309.pdf.
  36. Scott Keller en Colin Price, Beyond Performance. How Great Organizations Build Ultimate Competitive Advantage, Wiley, 2011.
  37. Zie http://seca.nu/.
  38. Jay W. Lorsch en Emily McTague, ‚’Culture is not the Culprit’. Harvard Business Review, april 2016.
  39. Pijl, Het nieuwe normaal, p. 76-77.
  40. Pijl, Het nieuwe normaal, p. 77.
  41. Jacques Pijl, Digitale Innovatie: Verstoor of wordt verstoord! Test het Innovatie & Digitale Quotiënt van uw organisatie. Turner, 9 juni 2016. https://www.turner.nl/wp-content/uploads/160705-Digitale-Innovatie-Turner-White-paper-juni-2016.pdf
  42. Desmet e.a., ‘Six building blocks for creating a high-performing digital enterprise.’ http://www.mckinsey.com/business-functions/organization/our-insights/six-building-blocks-for-creating-a-high-performing-digital-enterprise
  43. Angela Maiers, ´Making Serendipity Tactical: Is Randomness Part of Your Leadership Strategy?’ Swithandshift.com, 29 december 2013. http://switchandshift.com/making-serendipity-tactical-is-randomness-part-of-your-leadership-strategy.
  44. Pijl, Digitale innovatie: Verstoor of wordt verstoord!
  45. McQuivey, Digital Disruption.
  46. Pijl, Digitale Innovatie.
  47. Lanting, Olietankers en speedboten.
  48. George Westerman e.a., Leading Digital: Turning Technology into Business Transformation.
  49. Robert J. Gordon (2016). The Rise and Fall of American Growth: The US Standard of Living since the Civil War. Princeton University Press.
  50. Jim Collins, Good to Great. Why Some Companies Make the Leap… and Others Don’t. Random House Business Books, 2001.
  51. Tom Peters, The Little Big Things. 163 Ways to Pursue EXCELLENCE. HarperCollins, 2010.
  52. Pijl. Het nieuwe normaal.
  53. Robbert de Ruijter, ‘#2ADVANCE: iedere AFAS-medewerker gaat voor een 9’. AFAS blogt, http://blog.afas.nl/insite-afas/2advance.
  54. Anneke Goudswaard, Ellen van Wijk en Sarike Verbiest, ‘De toekomst van flex. Een onderzoek van TNO naar flexstrategieën van Nederlandse bedrijven’. TNO, 9 mei 2014. https://www.tno.nl/downloads/de_toekomst_van_flex_tno_rapport.pdf.
  55. Gallup, ‘State of the Global Workplace. Employee Engagement Insights for Business Leaders Worldwide’, 2013. http://www.gallup.com/services/178517/state-global-workplace.aspx.
  56. Keller en Price, Beyond Performance.
  57. Gallup, ‘State of the Global Workplace’.(2013)
  58. Allison Rimm, ‘Tips for Energizing Your Exhausted Employees’, Harvard Business Review, 26 november 2013. http://blogs.hbr.org/2013/11/tips-for-energizing-your-exhausted-employees.
  59. Sean Graber, ‘The Two Sides of Employee Engagement’. Harvard Business Review, 04 december 2015. https://hbr.org/2015/12/the-two-sides-of-employee-engagement
  60. Roderick Tingen, ‘Geen Haags geleuter’, Andere Tijden, 5 februari 2012. http://anderetijden.nl/aflevering/173/Geen-Haags-geleuter.
  61. Tom Peters, ‘EXCELENCE: Tuck in the Shower Curtain’, YouTube, 16 mei 2012. https://www.youtube.com/watch?v=2dQXDiicghQ.
  62. Martin Sommer, ‘Deugdzaamheid en politiek’. De Volkskrant, 22 maart 2014.
  63. Manfred F. R. Kets de Vries, Leiderschap ontraadseld. Een handleiding, Uitgeverij Nieuwezijds, 2003.
  64. Ook te vinden in Sun Tzu’s The Art of War. The Ancient Classic: When surrounding an enemy, allow him an outlet. Capstone, 2010.
  65. Peter Killing, Thomas Malnight en Tracey Keys, Must-Win Battles. Creating the Focus You Need to Achieve Your Key Business Goals. Financial Times Prentice Hall, 2005.
  66. Scott Belsky, Thinking: Sometimes it’s best to break through, not circumvent, https://www.facebook.com/scottbelsky/posts/10100981388805765, 16 april 2013.
  67. Hans Verbraeken, ‘De les van Imtech: overnemen klinkt zo makkelijk, maar is zo moeilijk’. Het Financieele Dagblad, 27 augustus 2015.
  68. Dan Rockwell, ‘The Power and Freedom of Focus’, Leadership Freak weblog, 15 september 214. https://leadershipfreak.wordpress.com/2014/09/15/the-power-and-freedom-of-focus.
  69. Daniel Goleman, ‘Eight Must-Have Competencies for Future Leader’, DanielGoleman.info, 1 juli 2014. http://www.danielgoleman.info/daniel-goleman-eight-must-have-competencies-for-future-leaders.
  70. Chris Zook en James Allen, The Founders Mentality. How to Overcome the Predictable Crises of Growth. Harvard Business Review Press, 2016.
  71. George Kohlrieser, Susan Goldsworthy en Duncan Coombe, Care to Dare: Unleashing Astonishing Potential Through Secure Base Leadership. Jossey-Bass, 2012.
  72. Kathy Caprino, ‘How much has our perception of great leadership shifted over the past decade and what has changed?’ Forbes, 29 augustus 2015. http://www.forbes.com/sites/kathycaprino/2015/08/29/how-much-has-our-perception-of-great-leadership-shifted-over-the-past-decade-and-what-has-changed/2/#7f2a65067187.
  73. Jessica Leitch, David Lancefield en Mark Dawson, ‘10 Principles of Strategic Leadership’. Strategy + business, 18 mei 2016. http://www.strategy-business.com/article/10-Principles-of-Strategic-Leadership?gko=25cec.
  74. Zie bijvoorbeeld Daniel Goleman en Richard E. Boyatzis, ‘Social Intelligence and the Biology of Leadership’. Harvard Business Review, September 2008., https://hbr.org/2008/09/social-intelligence-and-the-biology-of-leadership.
  75. Radboud Universiteit Nijmegen, ‘Spiegelneuronen socialer dan gedacht’. Kennislink.nl, 30 mei 2007. http://www.kennislink.nl/publicaties/spiegelneuronen-socialer-dan-gedacht.
  76. Kate Everson, ‘EQ: A Study in Manipulation’. Chief Learning Officer, 17 juni 2014. http://www.clomedia.com/articles/5687-eq-a-study-in-manipulation. Zie ook Pijl, Het nieuwe normaal, p. 133 en 173-174.
  77. Ron Ashkenas, ‘The Problem with Executive Isolation’. Harvard Business Review, 9 juli 2013. http://blogs.hbr.org/2013/07/why-we-isolate-senior-leaders.
  78. Peters, The Little Big Things.
  79. Ashkenas, ‘The Problem with Executive Isolation’.
  80. W. Christian Buss (DeSales University) en Rosalie Kuyvenhoven (Turner Consulting), ‘Perceptions of European Middle Managers of Their Role in Strategic Change’. Global Journal of Business Research, Vol. 5, nr. 5, 2011.
  81. Drucker Institute, ‘Time again for better time management’. 14 januari 2013. www.druckerinstitute.com/2013/01/better-time-management/
  82. Jan Tromp, ‘John de Mol. In de Talpahut van Oom John is geen tegenspraak’, De Volkskrant, 31 januari 2012.
  83. Peter Bekkering, ‘Helena Ohlsson: Branding Ikea-FM grootste uitdaging’, FMM.nl, 7 oktober 2012. www.fmm.nl/topics/facilitaire-organisatie/achtergrond/helena-ohlsson-branding-ikea-fm-grootste-uitdaging.
  84. Jim Collins en Morten T. Hansen, Great by Choice. Uncertainty, Chaos, and Luck. Why Some Thrive Despite Them All. HarperBusiness, 2011.
  85. Holly Green, ‘Slowing Down to Go Fast’. Forbes, 15 januari 2013., http://www.forbes.com/sites/work-in-progress/2013/01/15/slowing-down-to-go-fast.
  86. Raphael Klees, ‘Verne Harnish: Speel niet om niet te verliezen, speel om te wínnen’. MKB Servicedesk, 14 november 2013. www.mkbservicedesk.nl/8242/verne-harnish-speel-niet-niet-verliezen.htm.
  87. Jocelyn R. Davis, Henry M. Frechette, jr. en Edwin H. Boswell, Strategic Speed. Mobilize People, Accelerate Execution, Harvard Business Press, 2010, figure 1-2, 1-3.
  88. Coert Visser, ‘5 progressiegerichte vragen: een krachtige sequentie’. Progressiegerictwerken.nl, 14 juli 2012. http://progressiegerichtwerken.nl/5-progressiegerichte-vragen-een-krachtige-sequentie.
  89. ‘Van Gaal: We hebben nog niets’, NOS, 13 juni 2014. http://nos.nl/artikel/660781-van-gaal-we-hebben-nog-niets.html.
  90. Henry Mintzberg, ‘The Design School: Reconsidering the Basic Premises of Strategic Management’, Strategic Management Journal, maart/april 1990.
  91. John F. Kennedy, ‘John F. Kennedy Speeches. President Kennedy’s Special Message to the Congress on Urgent National Needs, May 25, 1961’. http://www.jfklibrary.org/Research/Research-Aids/JFK-Speeches/United-States-Congress-Special-Message_19610525.aspx.
  92. Jelle Brandsma, ‘We moeten op zoek naar een nieuwe vorm van kapitalisme’, Trouw, 18 oktober 2011.
  93. Jeroen Geelhoed, Salem Samhoud en Nur Hamurcu, Creating Lasting Value. How to Lead, Manage and Market Your Stakeholder Value. Kogan Page Publishers, 2014.
  94. Starbucks Corporation, ‘Starbucks Company Timeline’, http://www.starbucks.com/about-us/company-information/starbucks-company-timeline, 2016.
  95. Jim Collins en Jerry Porras, Successful Habits of Visionary Companies. HarperBusiness, 1994.
  96. Salim Ismail en Yuri van Geest, Exponentiële organisaties. Waarom nieuwe organisaties tien keer beter, sneller en goedkoper zijn – en hoe jij dat ook wordt. Business Contact, 2015.
  97. ‘Die Nederlandse berg van twee kilometer komt er’, Algemeen Dagblad, 31 augustus 2011.
  98. Simon Sinek, Start With Why. How Great Leaders Inspire Everyone to Take Action. Portfolio Penguin, 2009.
  99. Zie ook Simon Sinek, ‘Hoe grote leiders tot actie inspireren’, www.ted.com/talks/lang/nl/simon_sinek_how_great_leaders_inspire_action.html, september 2009.
  100. Robert S. Kaplan en David P. Norton. The Balanced Scorecard. Tranlating Strategy Into Action. Harvard Business Review Press, 1996.
  101. Michael Porter, Competitive Strategy. Techniques for Analyzing Industries and Competitors. Free Press, New York, 1980..
  102. Martin Reeves, Your strategy needs a strategy. How to Choose and Execute the Right Approach. Harvard Business School Press, 2015.
  103. Martin Reeves, Claire Love en Philipp Tillmanns, ‘Your strategy needs a strategy’. Harvard Business Review, September 2012.
  104. H. Igor Ansoff, ‘Strategies for Diversification’, Harvard Business Review, september-oktober 1957.
  105. Michael Treacy en Fred Wiersema. ‘Customer Intimacy and Other Value Disciplines’, Harvard Business Review, januari-februari 1993.
  106. Zie bijvoorbeeld Pascal Spelier, ‘Infographic: V&D versus Coolblue, Bol.com en Wehkamp.nl’. Sprout, 10 feruari 2015. http://www.sprout.nl/artikel/infographic-vd-versus-coolblue-bolcom-en-wehkampnl. Zie ook Brad Power, ‘Operational Excellence, Meet Customer Intimacy’. Harvard Business Review, 29 maart 2013. https://hbr.org/2013/03/operational-excellence-meet-cu. En Steven Van Belleghem, Niet meer kiezen tussen operational excellence en customer intimacy. Marketingfacts.nl, 26 november 2014. http://www.marketingfacts.nl/berichten/niet-meer-kiezen-tussen-operational-excellence-en-customer-intimacy. Airbnb en Uber scoren inderdaad zowel op customer intimacy als op operational excellence.
  107. Mike Wade, ‘Forget strategy, embrace agility’. IMD.org. http://www.imd.org/research/challenges/TC095-15-embrace-agility-wade.cfm.
  108. Killing, Malnight en Keys, Must-Win Battles,p. 3.
  109. Pijl, Het nieuwe normaal, p. 68-69.
  110. Rumelt, Good Strategy/Bad Strategy.
  111. Ken Favaro, ‘Defining Strategy, Implementation, and Execution’. Harvard Business Review, 31 maart 2015. https://hbr.org/2015/03/defining-strategy-implementation-and-execution.
  112. Elizabeth Harrin, ‘Z to A: Making the zombie project more agile’.BCS Books Blog, 3 februari 2014. http://www.bcs.org/content/conBlogPost/2284.
  113. Lowell L. Bryan, ‘Just-In-Time Strategy for a Turbulent World’, in: McKinsey Quarterly, juni 2002. http://www.mckinsey.com/insights/strategy/just-in-time_strategy_for_a_turbulent_world, juni 2002.
  114. Lean Six Sigma.nl, ‘Wat is Lean Six Sigma.’ LeanSixSigma.nl, 2016. http://www.sixsigma.nl/wat-is-lean-six-sigma.
  115. George Eckes, The Six Sigma Revolution. How General Electric and Others Turned Process into Profits, John Wiley & Sons, 2002.
  116. INK, ‘INK-filosofie’, http://www.ink.nl/over-ink/filosofie.
  117. INK, ‘INK-evaluatie’, http://www.ink.nl/assessments/evaluatie.
  118. Peter Hines, Pauline Found, Gary Griffiths en Richard Harrison, Staying Lean. Thriving, Not Just Surviving, CRC Press, 2010.
  119. Charles A. O’Reilly en Michael L. Tushman, ‘The Ambidextrous Organization’. Harvard Business Review, april 2004. https://hbr.org/2004/04/the-ambidextrous-organization.
  120. Eric Ries, The Lean Startup. How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses. Penguin Books Limited, 2011.
  121. Marijn Mulders, Uittreksel The Lean Startup Eric Ries. Tolo Branca, September 2015. http://www.tolobranca.nl/wp-content/uploads/Uittreksel.pdf.
  122. John Kotter, Accelerate (XLR8). Building Strategic Agility for a Faster-Moving World.
  123. Alexander Osterwalder en Yves Pigneur, Business Model Generation. A Handbook for Visionaries, Game Changers, and Challengers. John Wiley & Sons, 2009.
  124. Alexander Osterwalder, ‘6 Roles That Can Position Your Company For The Future’. Strategyzer, 17 augustus 2015. http://blog.strategyzer.com/posts/2015/8/17/chief-internal-ambassador-bridge-builder-for-future-company.
  125. Keller en Price, Beyond Performance, p. 94. NB: Het ijsbergmodel is gebaseerd op Freuds theorie over hoe het menselijk brein werkt. Er zijn veel verschillende varianten van het ijsbergmodel, ook binnen managementbronnen. Een bekend voorbeeld is de Change Management Iceberg van Wilfried Krüger, zie http://www.data-group.com.au/change-management-iceberg.
  126. Verne Harnish, ‘Maximizing Your Return on Luck: The Key Strategic Insight’. Gazelles.com, 30 november 2012. https://www.gazelles.com/article/maximizing-yout-return-on-luck-the-key-strategic-insight.
  127. Jim Collins, ‘Good to Great’, JimCollins.com, oktober 2001. http://www.jimcollins.com/article_topics/articles/good-to-great.html.
  128. Dan Rockwell, ‘15 Ways to Generate Urgency Now’, Leadership Freak weblog, 20 mei 2014. https://leadershipfreak.wordpress.com/2014/05/20/15-ways-to-generate-urgency-now.
  129. Peter Meyers en Shann Nix, As We Speak. How to Make Your Point and Have It Stick. Atria, 2011.
  130. Carolyn Aiken en Scott Keller, ‘The irrational side of change management’. McKinsey Quarterly, april 2009. www.mckinsey.com/business-functions/organization/our-insights/the-irrational-side-of-change-management.
  131. Timothy J. Kloppenborg en Debbie Tesch, ‘How Executive Sponsors Influence Project Success’. MIT Sloan Magazine, voorjaar 2015. http://sloanreview.mit.edu/article/how-executive-sponsors-influence-project-success/
  132. John P. Kotter, Leading Change. Why Transformation Efforts Fail. Harvard Business Review Press, 1996.
  133. Zie bijvoorbeeld Wim Hoving en Jan van Bon. De ISM-methode. Verleden, heden en toekomst van IT-servicemanagement. Versie 3. Academic Service, 2012. Een TBV tabel geeft alle Taken, Bevoegdheden en Verantwoordelijkheden binnen een bedrijf, afdeling of project schematisch weer. Een TBV tabel kan volgens het RACI-model worden uitgewerkt. Een RACI-tabel duidt aan wie welke rol heeft: Responsible, Accountable, Consulted, of Informed. De Responsible voert of voeren de benodigde taken uit. De Accountable is eindverantwoordelijk voor het resultaat. De Consulted zijn geraadpleegd en hebben advies geleverd. De Informed moeten geïnformeerd worden, maar dragen niet actief bij aan het eindresultaat.
  134. Keller en Price, Beyond Performance.
  135. Kaplan en Norton. The Balanced Scorecard.
  136. Osterwalder en Peigneur, Business Model Generation.
  137. Marina Krakovsky, ‘Lean Startup and Design Thinking: Getting the Best Out of Both, How to create a customer-centric venture’. Insights by Stanford Business, 20 september2016 . http://www.gsb.stanford.edu/insights/lean-startup-design-thinking-getting-best-out-both
  138. Louise Lee, ‘Managers are not always the best judge of creative ideas’. Stanford Business, januari 2016. http://www.gsb.stanford.edu/insights/managers-are-not-best-judge-creative-ideas
  139. Jane Perdue, ‘3 Ways to harness the power of serendipity’. ToddNielsen.com. http://www.toddnielsen.com/international-leadership-blogathon/3-ways-harness-power-serendipity.
  140. Mary Neumeier, ‘Keep your ideas in a liquid state’. Medium, 16 april 2014. https://medium.com/rules-of-genius/keep-your-ideas-in-a-liquid-state-566ba7c81620#.nr314vo42.
  141. Westerman e.a., Leading Digital
  142. Joao Dias, Oana Ionutiu, Xavier Lhuer en Jasper van Ouwerkerk, The four pillars of distinctive customer journeys. McKinsey, September 2016. http://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/the-four-pillars-of-distinctive-customer-journeys
  143. David Court, Dave Elzinga, Susan Mulder en Ole Jørgen Vetvik, ‘The consumer decision journey’. McKinsey Quarterly, juni 2009. http://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/the-consumer-decision-journey
  144. Robert-Jan van Nouhuys, ‘Customer Journey Mapping: klantervaring als inspiratie voor strategie en ontwerp’. Frankwatching.nl, 29 maart 2011. https://www.frankwatching.com/archive/2011/03/29/customer-journey-mapping-klantervaring-als-inspiratie-voor-strategie-en-ontwerp/
  145. Harald Fanderl en Jesko Perrey , ‘Best of both worlds: Customer experience for more revenues and lower costs’. McKinsey & Company, april 2014. http://www.mckinseyonmarketingandsales.com/best-of-both-worlds-customer-experience-for-more-revenues-and-lower-costs
  146. Michael Hammer en James Champy, Reengineering the Corporation. A Manifesto for Business Revolution. Harper Business, 1993.
  147. Voor de quote van Albert Einstein: https://en.wikiquote.org/wiki/Albert_Einstein
  148. Edward H. Schein, De bedrijfscultuur als ziel van de onderneming. Zin en onzin over cultuurverandering. Scriptum, 2006.
  149. Mike Hoogveld, Agile managen. Snel en wendbaar werken aan continue verbetering in organisaties. Van Duuren Management, 2016. p. 84.
  150. Idem, p. 6.
  151. Rini van Solingen en Eelco Rustenburg, De kracht van Scrum. Een inspirerend verhaal over een revolutionaire projectmanagementmethode. Pearson Benelux, 2010.
  152. Osterwalder en Pigneur, Business model generation.
  153. Van Solingen en Rustenburg, De kracht van Scrum, p.26: ‘[D]e product owner is verantwoordelijk voor de beschrijving van wat er gemaakt moet worden. In Scrum-termen heet deze beschrijving de ‘product backlog’. […] De product backlog beschrijft datgene wat er aan het product moet worden gedaan.’
  154. Nir Eyal, ‘The strange (but effective) way I stick to hard goals’. Nir & Far. http://www.nirandfar.com/2016/01/habits-overhyped-heres-really-works.html.
  155. Scott Keller, Mary Meaney en Caroline Pung, ‘What successful transformations share: McKinsey Global Survey results.’ Maart 2010. http://www.mckinsey.com/business-functions/organization/our-insights/what-successful-transformations-share-mckinsey-global-survey-results
  156. Michael L. Bingham, ‘Six Source Model of Influence’. A Magazine, 2 juli 2014. http://blog.octanner.com/leadership/six-source-model-of-influence.
  157. Christopher Smith, ‘Some Fun Change Management Exercises for Improvement’. Change Management Newsletter, november 2013. http://change.walkme.com/some-fun-change-management-exercises-for-improvement.
  158. Voor Managing Succesfull Programs (MSP) zie bijvoorbeeld Axelos, https://www.axelos.com/best-practice-solutions/msp. Voor OGSM zie Marc van Eck en Ellen van Zanten, Businessplan op 1 A4. Word succesvoller met OGSM. Business Contact, 2013.
  159. Prediker 1:2, NBG51.
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  161. Mulders, Uittreksel The Lean Startup Eric Ries.
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  165. Torben Rick, ‘Top 10+ Performance Management Failures’. Meliorate, 8 september 2014. https://www.torbenrick.eu/blog/performance-management/sins-of-performance-management.
  166. Sander Hoogendoorn, Dit is agile. Pearson Education, 2012. p. 15
  167. Bert Hedeman, Henny Portman en Ron Seegers, Managen van agile projecten. Van Haren Publishing, 2014. p. 4. Zie tevens Agile Alliance, ‘12 principles behind the agile manifesto’. https://www.agilealliance.org/agile101/12-principles-behind-the-agile-manifesto/
  168. Hedeman, Portman en Seegers, Managen van agile projecten, p. 5.
  169. Zie Pijl, Het nieuwe normaal.
  170. Zie Hedeman, Portman en Seegers, Managen van agile projecten; Hoogendoorn, Dit is agile; en Van Solingen en Rustenburg, De kracht van Scrum.
  171. Michel Anteby en Rakesh Khurana, ‘A New Vision’. Harvard Business School Baker Library, 2007. http://www.library.hbs.edu/hc/hawthorne/anewvision.html.
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  173. Henrik Kniberg en Anders Ivarsson, Scaling Agile @ Spotify with Tribes, Squads, Chapters & Guilds. Spotify, oktober 2012. https://dl.dropboxusercontent.com/u/1018963/Articles/SpotifyScaling.pdf.
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  175. Jack Welch, ‘Why I Love Micromanaging And You Should Too’. LinkedIn-blog, januari 2016. https://www.linkedin.com/pulse/why-i-love-micromanaging-you-should-too-jack-welch
  176. Claudio Feser, Fernanda Mayol, and Ramesh Srinivasan, ‘Decoding leadership: What really matters’. McKinsey Quarterly, januari 2015. www.mckinsey.com/global-themes/leadership/decoding-leadership-what-really-matters.
  177. Roger Sessions, ‘A Comparison of the Top Four Enterprise-Architecture Methodologies’. Microsoft, mei 2007. https://msdn.microsoft.com/en-us/library/bb466232.aspx
  178. David L. Cooperrider en Diana Whitney, Appreciative Inquiry. A Positive Revolution in Change. Berrett-Koehler Publishers, 2005.
  179. Claus Benkert en Nick van Dam, ‘Experiental learning: what’s missing in most change programs.’ McKinsey & Company, augustus 2015. http://www.mckinsey.com/business-functions/operations/our-insights/experiential-learning-whats-missing-in-most-change-programs
  180. Zie Keller en Price, Beyond Performance, om te zien hoe ‘reinforcement mechanisms’ ingezet kunnen worden met als doel de nieuwe werkwijzen in de reguliere processen en mechanismen op te nemen.
  181. Office of Government Commerce, Managing Successful Programmes. TSO, 2007. Zie ook Michiel Ruzius, MSP® compact. Handzaam overzicht van de methodiek van programmamanagement Managing Successful Programmes. PTG Uitgevers, 2012.
  182. Paul Hesselman en Ine Groen-Waterreus, NCB Versie 3. Nederlandse Competence Baseline. Van Haren Publishing, 2007.
  183. 182. AXELOS, Managing Successful Projects with PRINCE2®. TSO, 2009.
  184. Rudy Kor, Jo Bos en Theo van der Tak, Project Canvas. Samen naar de kern van je project. Vakmedianet, 2016.
  185. Fiona Czerniawska en Peter Smith, Buying Professional Services. How to Get Value from Consultants and Other Professional Service Providers. Wiley, 2010.
  186. Mike Saville, ‘Project management –an ecosystem not a function’. ILX Group, 15 juli 2015. https://www.ilxgroup.com/news/project-management-an-ecosystem-not-a-function.
  187. Robert S. Kaplan en David P. Norton, The Execution Premium. Linking Strategy to Operations for Competitive Advantage, Harvard Business Press, 2008. Zie bijvoorbeeld Economist Intelligence Unit, ‘Strategy Execution: Achieving Operational Excellence. The Benefits of Management Transperancy’. EIU, November 2004. http://graphics.eiu.com/files/ad_pdfs/Celeran_EIU_WP.pdf.
  188. Zie bijvoorbeeld Boris Ewenstein, Wesley Smith en Ashvin Sologar, ‘Changing change management’. McKinsey & Company, juli 2015. http://www.mckinsey.com/global-themes/leadership/changing-change-management En The Economist Intelligence Unit, ‘Why Good Strategies Fail: Lessons for the C-Suite’, EIU, 2013. http://www.pmi.org/~/media/PDF/Publications/WhyGoodStrategiesFail_Report_EIU_PMI.ashx. En Michael C. Mankins en Richard Steele, ‘Turning Great Strategy into Great Performance’. Harvard Busines Review, 1 juli 2005. https://hbr.org/2005/07/turning-great-strategy-into-great-performance.
  189. Carlos .J.F. Cândido en Sérgio .P. Santos, ‘Strategy Implementation: What Is the Failure Rate?’. Journal of Management & Organization 21(2), februari 2015. https://www.researchgate.net/publication/264004530_Strategy_implementation_What_is_the_failure_rate.
  190. Roger L. Martin, ‘The Execution Trap’. Harvard Business Review, juli/augustus 2010. https://hbr.org/2010/07/the-execution-trap.
  191. Isaiah Hankel, ‘Why Entrepreneurs Who Complain Are Setting Themselves Up to Fail’. Entrepreneur, 1 juni 2015. https://www.entrepreneur.com/article/246498.
  192. Zie Rumelt, Good Strategy/Bad Strategy.
  193. Kotter, Leading Change, p. 51-66.
  194. Uitgevoerd door adviesbureau Turner. Zie www.turner.nl voor meer informatie.
  195. 194. Sull, Homkes en Sull, ‘Why Strategy Execution Unravels—and What to Do About It’ . Sull, Homkes en Sull schrijven hier dat de horizontale alignment meestal relatief goed werkt, maar dat het vooral heel erg mis gaat bij de verticale en diagonale verbinding. https://hbr.org/2015/03/why-strategy-execution-unravelsand-what-to-do-about-it.
  196. Michiel van der Molen, Projectmanagement voor opdrachtgevers. De vier principes van succesvol opdrachtgeverschap, Van Haren Publishing, 2013, p. XIII.
  197. Freek Hermkens, ‘Lean-projecten wel succesvol maken. Regie voeren op eigenaarschap in de lijn’. Managementsite.nl, 9 juni 2010. https://www.managementsite.nl/leanprojecten-wel-succesvol-maken.
  198. Paul Roberts, The Economist Guide to Project Management. Getting it Right and Achieving Lasting Benefit. Profile Books, 2012.
  199. Kwalitatief onderzoek Turner.
  200. Pijl, Het nieuwe normaal, p. 71-72. Naar een interview met Ben Verwaayen tijdens het Turner Event op 5 juni 2008.
  201. Ed Batista, ‘The Marshmallow Test for Grownups’. Harvard Business Review, 15 september 2014. https://hbr.org/2014/09/the-marshmallow-test-for-grownups. ‘Follow-up studies with the children later in adolescence showed a correlation between an ability to wait long enough to obtain a second treat and various forms of life success, such as higher SAT scores. And a 2011 fMRI study conducted on 59 original participants—now in their 40s—by Cornell’s B.J. Casey showed higher levels of brain activity in the prefrontal cortex among those participants who delayed immediate gratification in favor of a greater reward later on. This finding strikes me as particularly important because of the research that’s emerged over the last two decades on the critical role played by the prefrontal cortex in directing our attention and managing our emotions.’
  202. Deze passage is ook terug te vinden in Pijl, Het nieuwe normaal, p. 123-127.
  203. Oliver Burkeman, ‘Who Goes to Work to Have Fun?’. The New York Times, 11 december 2013.
  204. Zie o.m. Rob van Es, Veranderdiagnose. De onderstroom van organiseren. Kluwer, 2008.
  205. Paul van Schaik, De prestatiedoorbraak. Haal het beste uit je team, begin bij jezelf. Van Duuren Management, 2012.
  206. Marguerite Rigoglioso, ‘Jeffrey Pfeffer: Untested Assumptions May Have a Big Effect’. Insights by Stanford Business, 1 juni 2005. https://www.gsb.stanford.edu/insights/jeffrey-pfeffer-untested-assumptions-may-have-big-effect.
  207. Tim Hindle, The Economist Guide to Management Ideas and Gurus. Profile Books, 2008.
  208. Zie ook P. Hernandez, V. Martínez-Molés en J. Vila, ‘Understanding Actual Socio-Economic Behavior as a Source of Competitive Advantage: The Role of Experimental-Behavioral Economics in Innovation’, in Luís M. Carmo Farinha e.a., Handbook Of Research on Global Competitive Advantage through Innovation and Entrepreneurship. Information Science Reference, 2015.
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  210. Zie Eric Ries, The Lean Startup.
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  213. David Maister, ‘Why (Most) Training is Useless’. DavidMaister.com, 2006. http://davidmaister.com/articles/why-most-training-is-useless/.
  214. Daniel Kahneman, Ons feilbare denken. Thinking, fast and slow. Business Contact, 2012.
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  223. Zie ook: Juliet Vedral, ‘Failure for Overachievers’. The Wheelhouse Review, 29 april 2013. www.thewheelhousereview.com/2013/04/29/failure-for-overachievers. Vedral is oprichter en executive editor van The Wheelhouse Review en naar eigen zeggen een overachiever en perfectionist. ‘In fact, most overachievers fear failure to an unhealthy extent. Not only will a failure somehow reveal us as a fraud, we worry, but our perfect permanent record will have a nasty F on it, thereby lowering our life GPA.’.
  224. Alan Wurtzel, Good to Great to Gone: The 60 Year Rise and Fall of Circuit City. Diversion Books, 2012.
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Strategie = Executie. Sneller verbeteren, vernieuwen en innoveren

Hoe kunnen organisaties strategie-executie tot nr.1 prioriteit verheffen? En sneller verbeteren, vernieuwen én innoveren? Dat beschrijf ik in Strategie = Executie. Deze publicatie is gebaseerd op het onderzoek dat Turner twee jaar geleden startte naar de succesfactoren van strategie-executie & innovatie. We interviewden 60 bestuurders en professionals en analyseerden meer dan 75 cases, 300 relevante boeken en artikelen.

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