Artificial Intelligence

Innovating with data in Healthcare? Oil the machine first.

Turner’s healthcare expert Egbert Clevers is already seeing wonderful examples of data-driven innovation in healthcare. Yet putting it into practice proves to be a challenge. Often, it never goes beyond that single experiment. How do you turn data-driven innovation into a well-oiled machine?

Innovating with Data in Healthcare?

Data is all the rage. Even in healthcare. There are some wonderful examples of data innovations in healthcare—from digital triage systems (such as those used in primary care or for COVID-19) to the use of artificial intelligence (in the interpretation of X-rays or colonoscopies).

Still, implementing new concepts that involve data in the exam room, the lab, or the operating room is no simple matter. There are quite a few objections being raised. “We’ll have a lot of data (soon), but where should we start?” or “Is big data really worth the investment?” There’s also skepticism and a lack of understanding about how to apply such concepts within their own organization. And even once all members of the department agree, it still takes some time for the Board of Directors to approve the investment budget. As a result, big data remains nothing more than a distant rainbow: beautiful to look at, but never within reach. Yet with the right approach, the pot of gold is within reach.

The Data Machine

What’s the difference between data as an illusion and data as a pot of gold? As a data scientist, I see data innovations as the result of close collaboration between data experts, managers, and Healthcare professionals, each with their own role: a “data machine.” A machine that only works if it’s set up properly. And well-oiled. And that’s rarely the case! If the machine’s parts don’t fit together, if a step is skipped, or if you start somewhere in the middle? Then things go awry.

There are numerous examples of this. In gastroenterology, for instance, it is a well-known problem that patients respond differently to various treatments because the pathophysiology varies from patient to patient. There is therefore a need for personalized treatment methods. Many startups have capitalized on this opportunity. Some have a clear vision and a concrete, well-developed plan (such as a diary app that provides irritable bowel syndrome patients with immediate, data-driven lifestyle advice). Others rushed to start collecting “promising” big data (microbiome, genetics, blood markers), only to later wonder how—or even if—any valuable insights might ever emerge from it.

Data science is a process that, just like a machine, has a starting point, a processing stage, and an endpoint. The starting point? It begins with an understanding of the organization (what is the institution’s role and added value in the healthcare chain?), an understanding of the patient, and an understanding of the medical field. Understanding the (sometimes latent) needs of patients, specialists, and the organization. Combine this with data expertise, and the ideas will follow naturally. The end point? A robust application, app, platform, or simply an insight that addresses these needs in a sustainable way. The fuel? Vision and connection!

Of course, there are also a number of prerequisites, such as having a budget, the right people, the right skills, and a“champion.” The organizational culture must allow room for innovation—not only at the management level, but also in terms of mindset. That’s why connection among stakeholders is so important. In short: everyone has their own role to play in the data machine. I’d like to explore this further in my next blog post.

Let’s return briefly to the frequently asked opening question:“We’ll have a lot of data (soon), but where should we start?” First, take a step back and zoom out. Before you even begin, what is your vision for what should happen in the healthcare sector?

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